:root{--red:#c9293a;--red-dark:#9e1e2c;--yellow:#f5c647;--cream:#fff9f1;--ink:#25252a;--muted:#6d6a69;--line:#e8ded4;--green:#138a62;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--ink);background:var(--cream);font-synthesis:none}*{box-sizing:border-box}body{margin:0;min-width:320px;background:var(--cream)}button,input,textarea,select{font:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}.portal-app{min-height:100vh;display:flex;flex-direction:column}.portal-header{height:76px;display:flex;align-items:center;gap:28px;padding:0 clamp(20px,5vw,76px);background:#fff;border-bottom:1px solid var(--line);position:relative;z-index:5}.portal-brand{display:flex;align-items:center;gap:11px;margin-right:auto}.portal-brand img{display:block;width:43px;height:43px;object-fit:contain}.portal-brand span{display:flex;flex-direction:column;line-height:1.15}.portal-brand strong{font-size:14px}.portal-brand small{font-size:10px;color:var(--muted);margin-top:3px}.portal-nav{display:flex;align-items:center;gap:22px;font-size:14px;font-weight:650}.portal-nav>a:not(.portal-button){color:#55555a}.portal-nav>a.active,.portal-nav>a:not(.portal-button):hover{color:var(--red)}.portal-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:43px;padding:0 17px;border:1px solid var(--red);border-radius:9px;background:var(--red);color:#fff;font-size:14px;font-weight:750;transition:background .18s,transform .18s,border-color .18s}.portal-button:hover{background:var(--red-dark);border-color:var(--red-dark);transform:translateY(-1px)}.portal-button.secondary{background:#fff;color:var(--red)}.portal-button.secondary:hover{background:#fff5f5}.portal-button:disabled{opacity:.5;cursor:not-allowed;transform:none}.menu-toggle{display:none;border:0;background:none;padding:7px;color:var(--ink)}main{flex:1}.hero{min-height:530px;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(310px,.72fr);align-items:center;gap:clamp(38px,8vw,120px);padding:82px clamp(20px,10vw,160px);overflow:hidden;background:radial-gradient(circle at 93% 15%,#fee9b4 0,transparent 21%),linear-gradient(117deg,#fffaf3,#fff5e5)}.hero-copy{max-width:660px}.eyebrow{margin:0 0 12px;color:var(--red);font-size:12px;font-weight:850;letter-spacing:.13em}.hero h1,.help-hero h1{font-size:clamp(39px,5vw,68px);line-height:1.03;letter-spacing:-.055em;margin:0}.lead{max-width:590px;margin:23px 0;color:var(--muted);font-size:18px;line-height:1.65}.hero-actions{display:flex;flex-wrap:wrap;gap:11px}.hero-note{display:flex;align-items:center;gap:7px;margin:20px 0 0;color:#59575b;font-size:13px}.hero-note svg{color:var(--green)}.hero-card{width:min(100%,390px);justify-self:end;background:var(--ink);color:#fff;border-radius:22px;padding:29px;box-shadow:0 22px 55px #64442e2a;transform:rotate(2deg)}.hero-card-label{display:flex;align-items:center;gap:8px;color:var(--yellow);font-size:13px;font-weight:750;margin-bottom:24px}.hero-progress{display:flex;align-items:center;gap:11px;padding:14px 0;border-top:1px solid #ffffff1c;color:#bdbdc1;font-size:14px}.hero-progress b{margin-left:auto;width:27px;height:27px;display:grid;place-items:center;border-radius:50%;background:#ffffff12;font-size:11px}.hero-progress.active{color:#fff}.hero-progress.active b{background:var(--yellow);color:var(--ink)}.hero-card>p{display:flex;gap:8px;padding-top:17px;margin:10px 0 0;border-top:1px solid #ffffff1c;color:#d7d7d9;font-size:12px;line-height:1.5}.hero-card>p svg{color:#67d6a8;flex:none}.content-section{padding:88px clamp(20px,10vw,160px)}.section-heading{max-width:630px}.section-heading h2{margin:0;font-size:clamp(28px,3.5vw,44px);letter-spacing:-.04em;line-height:1.1}.section-heading>p:not(.eyebrow){color:var(--muted);line-height:1.65;margin:15px 0 0}.step-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:42px}.step-card{position:relative;min-height:222px;padding:29px;background:#fff;border:1px solid var(--line);border-radius:16px}.step-card>svg{color:var(--red);width:27px;height:27px;margin-bottom:23px}.step-card h3{font-size:18px;margin:0 0 10px}.step-card p{margin:0;color:var(--muted);font-size:14px;line-height:1.65}.step-number{position:absolute;right:22px;top:21px;color:#e7d9cd;font-size:24px;font-weight:800}.category-section{background:#f8eddf}.category-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin-top:38px}.category-card{position:relative;padding:22px;background:#fff;border:1px solid #eadbc9;border-radius:13px;overflow:hidden}.category-card i{display:block;width:34px;height:6px;border-radius:8px;background:var(--category-color,var(--red));margin-bottom:22px}.category-card h3{font-size:16px;margin:0 0 8px}.category-card p{min-height:40px;margin:0;color:var(--muted);font-size:13px;line-height:1.5}.category-card span{display:flex;align-items:center;gap:6px;margin-top:19px;color:#5a5552;font-size:12px;font-weight:700}.category-card span svg{color:var(--red)}.category-loading,.inline-notice{padding:18px;background:#fff;border:1px dashed #e3c8a9;border-radius:11px;color:var(--muted);font-size:14px}.category-loading{margin-top:38px}.inline-notice{margin:22px 0 -17px}.trust-section{margin:0 clamp(20px,10vw,160px);padding:42px;display:flex;align-items:center;justify-content:space-between;gap:30px;border-radius:19px;background:#fff;border:1px solid var(--line)}.trust-section>div{max-width:715px}.trust-section svg{color:var(--green)}.trust-section h2{font-size:26px;letter-spacing:-.035em;margin:12px 0 7px}.trust-section p{margin:0;color:var(--muted);font-size:14px;line-height:1.65}.final-cta{margin-top:88px;padding:85px 20px;text-align:center;background:var(--red);color:#fff}.final-cta .eyebrow{color:#ffe9a4}.final-cta h2{max-width:760px;margin:0 auto;font-size:clamp(32px,4vw,52px);line-height:1.08;letter-spacing:-.05em}.final-cta>p:not(.eyebrow){margin:16px auto 26px;max-width:570px;color:#ffe8ea;line-height:1.6}.final-cta .portal-button{background:#fff;border-color:#fff;color:var(--red)}.portal-footer{margin-top:auto;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:23px clamp(20px,5vw,76px);background:#242428;color:#d9d8da;font-size:12px}.portal-footer>div{display:flex;align-items:center;gap:8px}.portal-footer img{width:25px;height:25px;object-fit:contain}.connection i{width:8px;height:8px;border-radius:50%;background:#909095}.connection.online i{background:#49c28d;box-shadow:0 0 0 4px #49c28d22}.footer-links{gap:16px!important}.footer-links a,.footer-links span{display:flex;align-items:center;gap:5px}.footer-links a:hover{color:#fff}.help-page{padding-bottom:86px}.help-hero{padding:76px clamp(20px,10vw,160px) 62px;background:#fff4e2}.help-hero h1{max-width:720px;font-size:clamp(39px,5vw,60px)}.help-hero>p:last-child{max-width:600px;color:var(--muted);font-size:17px;line-height:1.65}.help-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px;max-width:1120px;margin:0 auto;padding:48px 20px}.help-card{padding:29px;background:#fff;border:1px solid var(--line);border-radius:15px}.help-card>svg{color:var(--red);margin-bottom:18px}.help-card h2{font-size:20px;margin:0 0 11px}.help-card p,.help-card li{color:#5f5d60;font-size:14px;line-height:1.65}.help-card p{margin:0 0 12px}.help-card ul{margin:12px 0;padding-left:21px}.help-card .muted{font-size:12px;color:#827d7a}.contact-panel{max-width:1080px;margin:0 auto;padding:34px;display:flex;align-items:center;gap:22px;border-radius:16px;background:#242428;color:#fff}.contact-panel>svg{width:34px;height:34px;color:var(--yellow);flex:none}.contact-panel .section-heading{flex:1}.contact-panel .eyebrow{color:var(--yellow);margin-bottom:7px}.contact-panel h2{font-size:25px}.contact-panel .section-heading>p:not(.eyebrow){color:#d5d4d7;font-size:13px;margin-top:10px}.contact-panel .portal-button{background:var(--yellow);border-color:var(--yellow);color:#332b16;white-space:nowrap}.request-form-page{max-width:1280px;margin:0 auto;padding:48px 28px 84px}.form-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:28px}.form-heading h1{font-size:clamp(34px,5vw,54px);letter-spacing:-.055em;line-height:1.05;margin:0}.form-heading>div>p:last-child{margin:13px 0 0;color:var(--muted)}.draft-delete{display:flex;align-items:center;gap:7px;border:0;background:none;color:var(--red);font-weight:700;padding:10px}.form-progress{height:76px;position:relative;display:grid;grid-template-columns:repeat(3,1fr);align-items:center;margin-bottom:22px;padding:0 28px;background:#fff;border:1px solid var(--line);border-radius:15px;overflow:hidden}.form-progress:before,.form-progress>i{content:"";position:absolute;left:0;bottom:0;height:4px;background:#eee7de}.form-progress:before{right:0}.form-progress>i{background:var(--red);transition:width .2s}.form-progress span{display:flex;align-items:center;gap:9px;color:#96918d;font-size:12px;font-weight:700}.form-progress span:nth-of-type(2){justify-content:center}.form-progress span:nth-of-type(3){justify-content:flex-end}.form-progress span.active{color:var(--ink)}.form-progress b{display:grid;place-items:center;width:27px;height:27px;border-radius:50%;background:#eee9e3;font-size:11px}.form-progress .active b{background:var(--red);color:#fff}.request-form-layout{display:grid;grid-template-columns:minmax(0,1fr) 285px;gap:20px;align-items:start}.form-card{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 12px 34px #4d382211}.form-step{padding:32px}.form-step-title{display:flex;align-items:flex-start;gap:14px;padding-bottom:25px;margin-bottom:25px;border-bottom:1px solid var(--line)}.form-step-title>span{display:grid;place-items:center;width:39px;height:39px;border-radius:10px;background:#fff0f1;color:var(--red);font-size:12px;font-weight:850}.form-step-title h2{margin:0 0 6px;font-size:23px;letter-spacing:-.025em}.form-step-title p{margin:0;color:var(--muted);font-size:13px}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.field-grid .full{grid-column:1/-1}.field,.upload-field{display:flex;flex-direction:column;gap:7px}.field>span,.upload-field>span,.choice-field legend{font-size:12px;font-weight:750}.field small,.upload-field>span small{font-weight:500;color:var(--muted)}.field input,.field textarea,.field select{width:100%;border:1px solid #ddd5cc;border-radius:9px;background:#fffdfa;padding:11px 12px;color:var(--ink);outline:none}.field textarea{resize:vertical}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--red);box-shadow:0 0 0 3px #c9293a12}.field [aria-invalid=true]{border-color:var(--red)}.field-error{font-size:11px;color:var(--red);font-weight:600}.choice-field{margin:0;padding:0;border:0}.choice-field legend{margin-bottom:9px}.choice-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.choice-grid label{position:relative}.choice-grid input{position:absolute;opacity:0}.choice-grid span{display:flex;align-items:center;min-height:42px;padding:8px 11px;border:1px solid #ddd5cc;border-radius:9px;font-size:11px;font-weight:650;background:#fffdfa}.choice-grid input:checked+span{border-color:var(--red);background:#fff0f1;color:var(--red)}.sla-box{display:flex;gap:11px;align-items:center;padding:11px 13px;border-radius:9px;background:#fff7df;color:#6b5110}.sla-box svg{flex:none}.sla-box div{display:flex;flex-direction:column}.sla-box strong{font-size:11px}.sla-box span{font-size:10px;margin-top:3px}.form-alert{display:flex;align-items:flex-start;gap:8px;padding:12px 13px;border-radius:9px;font-size:12px;line-height:1.5}.form-alert.warning{background:#fff5d8;color:#755600}.form-alert.error{background:#fff0f1;color:#a92132}.form-alert svg{flex:none}.upload-field>label{min-height:122px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:6px;border:1px dashed #ccbaa8;border-radius:10px;background:#fffaf4;color:#57504a;text-align:center;cursor:pointer}.upload-field>label svg{color:var(--red)}.upload-field>label strong{font-size:13px}.upload-field>label small{font-size:10px;color:var(--muted)}.upload-field>label input{position:absolute;width:1px;height:1px;opacity:0}.selected-files{display:flex;justify-content:space-between;gap:14px;padding:11px;border-radius:9px;background:#f7f5f1}.selected-files>div{display:flex;flex-direction:column;gap:4px}.selected-files span{font-size:11px}.selected-files span small{color:var(--muted)}.selected-files button{border:0;background:none;color:var(--red);font-size:10px;font-weight:750}.privacy-note{display:flex;align-items:flex-start;gap:6px;margin:3px 0 0;color:var(--muted);font-size:10px;line-height:1.5}.privacy-note svg{flex:none;color:var(--green)}.consent-field{display:flex;gap:9px;align-items:flex-start;font-size:12px;line-height:1.5}.consent-field input{margin-top:2px;accent-color:var(--red)}.otp-note{display:flex;align-items:flex-start;gap:12px;padding:16px;border-radius:11px;background:#25252a;color:#fff}.otp-note svg{color:var(--yellow);flex:none}.otp-note strong{font-size:13px}.otp-note p{margin:5px 0 0;color:#d1d0d3;font-size:11px;line-height:1.55}.form-actions{position:sticky;bottom:0;display:flex;justify-content:space-between;gap:12px;padding:18px 32px;border-top:1px solid var(--line);background:#fffffff0;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-radius:0 0 16px 16px}.form-rail{display:flex;flex-direction:column;gap:12px;position:sticky;top:96px}.form-rail>div{padding:20px;background:#fff;border:1px solid var(--line);border-radius:13px}.form-rail svg{color:var(--red)}.form-rail h3{font-size:13px;margin:10px 0 6px}.form-rail p{font-size:11px;line-height:1.55;color:var(--muted);margin:0}.submission-page{min-height:70vh;display:grid;place-items:start center;padding:56px 20px 80px;background:radial-gradient(circle at 50% 0,#ffe8ba 0,transparent 33%)}.verify-card,.success-card{width:min(100%,680px);padding:36px;background:#fff;border:1px solid var(--line);border-radius:19px;box-shadow:0 22px 55px #44321f18}.verify-card>svg,.success-card>svg{width:40px;height:40px;color:var(--green);margin-bottom:16px}.verify-card h1,.success-card h1{font-size:clamp(31px,5vw,46px);letter-spacing:-.05em;margin:0}.verify-card>p:not(.eyebrow),.success-card>p:not(.eyebrow){color:var(--muted);line-height:1.6}.identity-compare{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:22px 0}.identity-compare>div{display:flex;flex-direction:column;padding:13px;background:#f8f5f1;border-radius:9px;min-width:0}.identity-compare span,.secret-box span,.success-summary span{font-size:9px;color:var(--muted);text-transform:uppercase;letter-spacing:.07em}.identity-compare strong{font-size:12px;margin-top:5px;overflow-wrap:anywhere}.mismatch-confirm{display:grid;grid-template-columns:auto auto 1fr;align-items:start;gap:9px;padding:13px;border-radius:9px;background:#fff3d2;color:#6e5104;font-size:12px;line-height:1.5}.mismatch-confirm input{margin-top:3px;accent-color:var(--red)}.submit-brief{margin:18px 0;padding:18px;border:1px solid var(--line);border-radius:11px}.submit-brief h2{font-size:18px;margin:0}.submit-brief>p{font-size:11px;color:var(--muted)}.submit-brief dl{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:16px 0 0}.submit-brief dl div{display:flex;flex-direction:column}.submit-brief dt{font-size:9px;color:var(--muted)}.submit-brief dd{font-size:11px;font-weight:700;margin:4px 0 0}.security-step{display:flex;align-items:center;gap:9px;margin:20px 0 10px}.security-step svg{color:var(--green)}.security-step div{display:flex;flex-direction:column}.security-step strong{font-size:12px}.security-step span{font-size:10px;color:var(--muted);margin-top:2px}.turnstile-wrap{min-height:70px;display:flex;align-items:center;color:var(--muted);font-size:11px}.submit-final{width:100%;margin-top:16px}.success-card{text-align:center}.success-card>p{margin-left:auto;margin-right:auto}.copy-button{display:inline-flex;align-items:center;gap:6px;border:0;background:none;color:var(--red);font-weight:700;font-size:12px}.secret-box{display:flex;flex-direction:column;align-items:center;margin:24px 0;padding:20px;border:1px solid #efcf71;border-radius:11px;background:#fff9e8}.secret-box strong{font-size:22px;letter-spacing:.06em;margin:8px 0}.secret-box button{display:flex;align-items:center;gap:5px;border:0;background:none;color:var(--red);font-size:11px;font-weight:700}.secret-box small{margin-top:10px;color:var(--muted)}.success-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:20px 0}.success-summary>div{display:flex;flex-direction:column;padding:12px;background:#f8f5f1;border-radius:9px}.success-summary strong{font-size:11px;margin-top:5px}.upload-results{text-align:left;margin:22px 0}.upload-results h2{font-size:15px}.upload-results p{display:flex;gap:9px;padding:10px;margin:6px 0;border-radius:8px;background:#f6f4f1}.upload-results p.uploaded{background:#eaf8f2;color:#156946}.upload-results p.failed{background:#fff0f1;color:#9f2030}.upload-results p span{display:flex;flex-direction:column}.upload-results p strong{font-size:11px}.upload-results p small{margin-top:3px;font-size:10px}.success-actions{display:flex;justify-content:center;flex-wrap:wrap;gap:9px;margin-top:22px}.submit-state{min-height:65vh;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:40px 20px}.submit-state>svg{width:38px;height:38px;color:var(--red)}.submit-state h1{font-size:28px;margin:14px 0 6px}.submit-state p{color:var(--muted);max-width:500px;line-height:1.6}.spin{animation:portal-spin .8s linear infinite}@keyframes portal-spin{to{transform:rotate(360deg)}}@media(max-width:800px){.portal-header{height:68px;padding:0 18px}.menu-toggle{display:block}.portal-nav{display:none;position:absolute;left:0;right:0;top:68px;flex-direction:column;align-items:stretch;gap:0;padding:12px 18px 18px;background:#fff;border-bottom:1px solid var(--line);box-shadow:0 16px 25px #43281618}.portal-nav.open{display:flex}.portal-nav>a:not(.portal-button){padding:12px 3px}.portal-nav .portal-button{margin-top:9px}.hero{grid-template-columns:1fr;padding:62px 24px;gap:42px}.hero-card{justify-self:start;transform:none}.content-section{padding:64px 24px}.step-grid,.category-grid{grid-template-columns:1fr}.trust-section{margin:0 24px;padding:30px;align-items:flex-start;flex-direction:column}.final-cta{margin-top:64px;padding:65px 24px}.portal-footer{padding:24px;align-items:flex-start;flex-direction:column}.help-hero{padding:60px 24px 48px}.help-grid{grid-template-columns:1fr;padding:32px 20px}.contact-panel{margin:0 20px;align-items:flex-start;flex-wrap:wrap}.contact-panel .portal-button{width:100%}.request-form-page{padding:34px 18px 70px}.request-form-layout{grid-template-columns:1fr}.form-rail{position:static;display:grid;grid-template-columns:repeat(3,1fr)}.form-heading{align-items:flex-start}.choice-grid{grid-template-columns:1fr 1fr}}@media(max-width:560px){.form-heading{display:block}.draft-delete{margin:12px 0 0 auto}.form-progress{height:66px;padding:0 12px}.form-progress span{justify-content:center!important}.form-progress span:not(.active){color:#aaa}.form-progress span{font-size:0}.form-progress b{font-size:11px}.form-step{padding:22px 17px}.field-grid{grid-template-columns:1fr}.field-grid>*{grid-column:1!important}.choice-grid{grid-template-columns:1fr}.form-actions{padding:14px 17px}.form-actions .portal-button{padding:0 12px}.form-rail,.identity-compare,.submit-brief dl,.success-summary{grid-template-columns:1fr}.verify-card,.success-card{padding:26px 19px}.submission-page{padding-left:12px;padding-right:12px}}@media(max-width:430px){.portal-brand img{width:37px;height:37px}.portal-brand strong{font-size:12px}.portal-brand small{font-size:9px}.hero h1{font-size:39px}.lead{font-size:16px}.hero-actions .portal-button{width:100%}.hero-card{padding:23px;width:100%}.trust-section{margin:0 16px;padding:24px}.trust-section h2{font-size:23px}.content-section{padding-left:16px;padding-right:16px}.contact-panel{padding:25px}.portal-footer{padding:21px 16px}}.missing-attachments{display:flex;flex-direction:column;gap:10px;margin:14px 0}.missing-attachments .consent-field{padding:0 4px}.field-guidance{align-self:flex-end;color:var(--muted);font-size:9px;font-weight:500}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.portal-page-state{min-height:65vh;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:45px 20px}.portal-page-state>svg{width:37px;height:37px;color:var(--red)}.portal-page-state h1{margin:16px 0 5px;font-size:30px}.portal-page-state p{max-width:500px;margin:7px 0 20px;color:var(--muted);line-height:1.6}.portal-dashboard-page,.portal-detail-page{width:min(100%,1280px);margin:0 auto;padding:46px 28px 84px}.portal-page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:30px}.portal-page-heading h1,.detail-heading h1{margin:0;font-size:clamp(34px,5vw,53px);line-height:1.05;letter-spacing:-.05em}.portal-page-heading>div>p:last-child,.detail-heading p{max-width:680px;margin:13px 0 0;color:var(--muted);line-height:1.6;font-size:14px}.request-summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:20px}.request-summary-grid article{position:relative;min-height:150px;display:grid;grid-template-columns:1fr auto;gap:4px;padding:21px;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden}.request-summary-grid article:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:var(--red)}.request-summary-grid article.warning:before{background:#e8782d}.request-summary-grid article.yellow:before{background:#eebd27}.request-summary-grid article.green:before{background:var(--green)}.request-summary-grid article>svg{grid-row:1/3;grid-column:2;width:22px;color:var(--red)}.request-summary-grid article.warning>svg{color:#e8782d}.request-summary-grid article.yellow>svg{color:#c89400}.request-summary-grid article.green>svg{color:var(--green)}.request-summary-grid article span{font-size:11px;font-weight:800;color:#625d59;text-transform:uppercase;letter-spacing:.04em}.request-summary-grid article strong{font-size:34px;line-height:1.1}.request-summary-grid article small{grid-column:1/-1;align-self:end;color:var(--muted);font-size:10px}.request-list-panel{background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden}.request-list-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px 24px;border-bottom:1px solid var(--line)}.request-list-heading h2{margin:0;font-size:21px}.request-list-heading p{margin:5px 0 0;color:var(--muted);font-size:11px}.request-list-filters{display:flex;gap:9px}.portal-search{min-width:245px;display:flex;align-items:center;gap:8px;padding:0 11px;border:1px solid #ddd5cc;border-radius:9px;background:#fffdfa}.portal-search svg{color:#827b75}.portal-search input{min-width:0;width:100%;height:41px;border:0;outline:0;background:transparent}.request-list-filters select{height:43px;min-width:170px;border:1px solid #ddd5cc;border-radius:9px;background:#fffdfa;padding:0 10px}.request-card-list{display:flex;flex-direction:column}.requester-request-card{display:grid;grid-template-columns:minmax(260px,1.5fr) minmax(150px,.55fr) minmax(170px,.65fr) auto;align-items:center;gap:21px;padding:19px 23px;border-bottom:1px solid var(--line);transition:background .15s}.requester-request-card:last-child{border-bottom:0}.requester-request-card:hover{background:#fffaf4}.requester-request-card>svg{width:18px;color:#a39c96}.request-id{font-size:10px;font-weight:850;color:var(--red);letter-spacing:.04em}.request-card-main h3{margin:5px 0 6px;font-size:15px}.request-card-main p{margin:0;color:var(--muted);font-size:10px}.request-card-progress{display:flex;align-items:center;gap:8px}.request-card-progress>span,.detail-progress>span{display:block;width:100%;height:7px;border-radius:20px;background:#eee8e1;overflow:hidden}.request-card-progress b,.detail-progress b{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--red),#e55b54)}.request-card-progress small{font-size:10px;font-weight:750;color:#655f5a}.request-card-meta{display:flex;align-items:flex-start;flex-direction:column;gap:6px}.request-card-meta small{color:var(--muted);font-size:10px}.public-status{display:inline-flex;align-items:center;min-height:25px;padding:4px 9px;border-radius:100px;background:#eeeef0;color:#55545a;font-size:9px;font-weight:850;letter-spacing:.035em;text-transform:uppercase}.status-new_request,.status-brief_review{background:#fff1d2;color:#7b5900}.status-need_information,.status-revision{background:#ffecde;color:#a33d08}.status-assigned,.status-in_progress,.status-internal_review{background:#e9efff;color:#315ca8}.status-waiting_requester_approval{background:#fff5c7;color:#735b00}.status-approved,.status-delivered,.status-closed{background:#e4f7ed;color:#156747}.status-on_hold{background:#f0eafa;color:#654696}.status-cancelled{background:#f3e6e8;color:#8f3542}.portal-empty{display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;min-height:230px;padding:38px;color:var(--muted)}.portal-empty>svg{color:#b9aaa0}.portal-empty h3{margin:13px 0 5px;color:var(--ink)}.portal-empty p{max-width:460px;margin:0;font-size:12px;line-height:1.6}.portal-empty.compact{min-height:90px;padding:18px;font-size:11px;background:#faf8f5;border-radius:9px}.track-page{min-height:72vh;padding:62px clamp(20px,8vw,120px) 84px;background:radial-gradient(circle at 96% 0,#ffe8b6 0,transparent 28%)}.track-intro{max-width:1160px;margin:0 auto 27px;display:flex;align-items:flex-end;justify-content:space-between;gap:30px}.track-intro h1{margin:0;font-size:clamp(38px,5vw,60px);letter-spacing:-.055em;line-height:1.05}.track-intro>div:first-child>p:last-child{max-width:590px;color:var(--muted);line-height:1.6}.track-security{max-width:330px;display:flex;gap:11px;padding:15px;background:#fff6db;border:1px solid #f0d89a;border-radius:11px}.track-security>svg{flex:none;color:#897016}.track-security div{display:flex;flex-direction:column}.track-security strong{font-size:11px}.track-security span{margin-top:4px;color:#756c56;font-size:10px;line-height:1.5}.track-layout{max-width:1160px;margin:0 auto;display:grid;grid-template-columns:360px minmax(0,1fr);gap:18px;align-items:start}.track-form-card,.track-result{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 15px 40px #3a281313}.track-form-card{padding:26px}.track-form-card>svg{color:var(--red)}.track-form-card h2{font-size:19px;margin:13px 0 21px}.track-form-card .field{margin-bottom:15px}.track-form-card .turnstile-wrap{overflow:hidden}.track-submit{width:100%;margin:7px 0 9px}.track-form-card>.portal-button.secondary{width:100%}.track-result{min-height:440px;padding:28px}.track-placeholder{min-height:380px;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;color:var(--muted)}.track-placeholder svg{width:34px;height:34px;color:#c6b5aa}.track-placeholder h2{margin:15px 0 5px;color:var(--ink)}.track-placeholder p{max-width:360px;margin:0;font-size:12px;line-height:1.6}.tracked-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding-bottom:20px;border-bottom:1px solid var(--line)}.tracked-heading h2{margin:5px 0;font-size:27px;letter-spacing:-.035em}.tracked-heading p{margin:0;color:var(--muted);font-size:11px}.tracked-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:20px 0 10px}.tracked-summary>div{display:flex;flex-direction:column;padding:13px;border-radius:9px;background:#f8f5f1}.tracked-summary span{font-size:9px;color:var(--muted);text-transform:uppercase}.tracked-summary strong{display:flex;align-items:center;gap:5px;margin-top:5px;font-size:12px}.tracked-summary strong svg{width:13px}.tracked-section{margin-top:26px}.tracked-section h3{font-size:14px;margin:0 0 13px}.detail-back{display:inline-flex;align-items:center;gap:6px;margin-bottom:22px;color:var(--red);font-size:12px;font-weight:750}.detail-back svg{width:16px}.detail-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:25px}.detail-heading .public-status{margin-top:5px;white-space:nowrap}.detail-summary-grid{display:grid;grid-template-columns:1.1fr 1fr 1fr;gap:12px;margin:25px 0 20px}.detail-summary-grid article{min-height:105px;display:grid;grid-template-columns:1fr auto;align-items:center;gap:6px;padding:19px 20px;background:#fff;border:1px solid var(--line);border-radius:13px}.detail-summary-grid article>svg{grid-row:1/3;grid-column:2;color:var(--red)}.detail-summary-grid article>span{font-size:10px;color:var(--muted);text-transform:uppercase}.detail-summary-grid article>strong{font-size:16px}.detail-summary-grid .detail-progress{grid-column:1/-1}.form-alert.success{background:#e7f7ef;color:#176c4b}.detail-layout{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(290px,.72fr);gap:18px;align-items:start}.detail-main,.detail-sidebar{display:flex;flex-direction:column;gap:18px}.detail-sidebar{position:sticky;top:94px}.detail-panel{padding:25px;background:#fff;border:1px solid var(--line);border-radius:15px}.detail-panel.action-panel{border-color:#ebd176;background:#fffcf3}.panel-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:21px}.panel-heading .eyebrow{margin-bottom:5px}.panel-heading h2{margin:0;font-size:19px;letter-spacing:-.02em}.panel-heading>svg{color:var(--red);width:21px}.request-action-buttons{display:flex;flex-wrap:wrap;gap:9px;margin-top:16px}.request-action-buttons svg,.full-button svg{width:16px}.public-brief{display:grid;grid-template-columns:1fr 1fr;gap:19px 22px;margin:0}.public-brief div{min-width:0}.public-brief dt{font-size:9px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.public-brief dd{margin:6px 0 0;font-size:12px;line-height:1.65;white-space:pre-wrap}.reference-link{display:grid;grid-template-columns:auto 1fr;column-gap:10px;margin-top:22px;padding:14px;border-radius:10px;background:#fff5e4;color:var(--red);font-size:12px;font-weight:750}.reference-link svg{grid-row:1/3;width:19px}.reference-link span{margin-top:3px;color:var(--muted);font-size:9px;font-weight:500}.public-timeline{list-style:none;margin:0;padding:0}.public-timeline li{position:relative;display:grid;grid-template-columns:35px 1fr;gap:13px;padding:0 0 24px}.public-timeline li:last-child{padding-bottom:0}.public-timeline li:not(:last-child):before{content:"";position:absolute;left:17px;top:34px;bottom:0;width:1px;background:#e8ddd3}.timeline-icon{width:35px;height:35px;display:grid;place-items:center;border-radius:50%;background:#f0f0f2;color:#77757b;z-index:1}.timeline-icon svg{width:15px}.timeline-icon.comment{background:#e9efff;color:#315ca8}.timeline-icon.file{background:#fff2d3;color:#846300}.timeline-icon.approval{background:#e4f7ed;color:#156747}.public-timeline strong{font-size:12px}.public-timeline p{margin:5px 0;color:#5e5b59;font-size:11px;line-height:1.6;white-space:pre-wrap}.public-timeline time{color:#99908a;font-size:9px}.public-assets{display:flex;flex-direction:column;gap:8px}.public-assets a{display:flex;align-items:center;gap:10px;padding:11px;border:1px solid var(--line);border-radius:9px;background:#fffdfa}.public-assets a:hover{border-color:#e2bfbf;background:#fff8f7}.public-assets a>svg{width:19px;color:var(--red);flex:none}.public-assets a span{display:flex;flex-direction:column;min-width:0}.public-assets a strong{font-size:10px;overflow-wrap:anywhere}.public-assets a small{margin-top:3px;color:var(--muted);font-size:9px}.detail-panel form .full-button{margin-top:11px}.full-button{width:100%}.detail-upload{min-height:112px;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:15px;border:1px dashed #cbb8a9;border-radius:10px;background:#fffaf4;cursor:pointer}.detail-upload>svg{width:21px;color:var(--red)}.detail-upload strong{margin-top:7px;font-size:11px}.detail-upload small{margin-top:4px;color:var(--muted);font-size:8px;line-height:1.5}.detail-upload input{position:absolute;width:1px;height:1px;opacity:0}.selected-upload-files{margin:10px 0;padding:10px 10px 10px 27px;border-radius:8px;background:#f6f3ef;color:#5d5956;font-size:9px}.detail-file-results{margin:10px 0}.detail-file-results p{display:flex;align-items:flex-start;gap:7px;margin:6px 0;padding:8px;border-radius:8px;background:#fff0f1;color:#9f2030;font-size:9px;line-height:1.45}.detail-file-results p.uploaded{background:#eaf8f2;color:#156946}.detail-file-results svg{width:13px;height:13px;flex:none}@media(max-width:980px){.request-summary-grid{grid-template-columns:1fr 1fr}.requester-request-card{grid-template-columns:minmax(220px,1fr) 150px auto}.request-card-progress{display:none}.detail-layout{grid-template-columns:1fr}.detail-sidebar{position:static;display:grid;grid-template-columns:1fr 1fr}.detail-sidebar .detail-panel:first-child{grid-column:1/-1}.track-layout{grid-template-columns:320px 1fr}}@media(max-width:800px){.portal-dashboard-page,.portal-detail-page{padding:34px 18px 70px}.portal-page-heading{align-items:flex-start;flex-direction:column}.portal-page-heading .portal-button{width:100%}.request-list-heading{align-items:stretch;flex-direction:column}.request-list-filters{width:100%}.portal-search{min-width:0;flex:1}.requester-request-card{grid-template-columns:1fr auto;gap:12px}.request-card-meta{grid-column:1/2}.track-page{padding:46px 18px 70px}.track-intro{align-items:flex-start;flex-direction:column}.track-security{max-width:none}.track-layout{grid-template-columns:1fr}.track-result{min-height:300px}.track-placeholder{min-height:250px}.detail-heading{flex-direction:column}.detail-summary-grid{grid-template-columns:1fr 1fr}.detail-summary-grid article:first-child{grid-column:1/-1}.detail-sidebar{grid-template-columns:1fr}.detail-sidebar .detail-panel:first-child{grid-column:auto}}@media(max-width:560px){.request-summary-grid{grid-template-columns:1fr}.request-summary-grid article{min-height:125px}.request-list-filters{flex-direction:column}.request-list-filters select{width:100%}.requester-request-card{padding:17px}.requester-request-card>svg{grid-column:2;grid-row:1/3}.request-card-main{grid-column:1}.detail-summary-grid{grid-template-columns:1fr}.detail-summary-grid article:first-child{grid-column:auto}.public-brief{grid-template-columns:1fr}.request-action-buttons{flex-direction:column}.request-action-buttons .portal-button{width:100%}.tracked-heading{flex-direction:column}.tracked-summary{grid-template-columns:1fr}.track-form-card,.track-result,.detail-panel{padding:21px 17px}.portal-detail-page{padding-left:13px;padding-right:13px}}.sla-box button{align-self:flex-start;margin-top:7px;padding:0;border:0;background:none;color:#8b260f;font-size:10px;font-weight:800;text-decoration:underline;cursor:pointer}.sla-box button:focus-visible{outline:2px solid var(--red);outline-offset:3px}.portal-install-prompt{position:fixed;right:18px;bottom:18px;z-index:90;max-width:min(480px,calc(100vw - 36px));display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:11px;padding:12px;border:1px solid #ffffff18;border-radius:13px;background:#25252a;color:#fff;box-shadow:0 18px 45px #0005}.install-prompt-icon{width:44px;height:44px;display:grid;place-items:center;border-radius:10px;background:#ffffff12;color:var(--yellow)}.install-prompt-icon svg{width:20px}.portal-install-prompt>div{display:flex;min-width:0;flex-direction:column}.portal-install-prompt strong{font-size:14px}.portal-install-prompt small{margin-top:3px;color:#c8c7ca;font-size:12px;line-height:1.4}.install-action{min-height:44px;padding:0 14px;border:0;border-radius:8px;background:var(--yellow);color:#332b16;font-size:12px;font-weight:800}.install-action:disabled{opacity:.65}.install-dismiss{width:44px;height:44px;display:grid;place-items:center;border:1px solid #ffffff1c;border-radius:8px;background:#ffffff0d;color:#fff}.install-dismiss svg{width:18px}.install-action:focus-visible,.install-dismiss:focus-visible{outline:3px solid #fff;outline-offset:2px}@media(max-width:560px){.portal-install-prompt{left:12px;right:12px;bottom:12px;max-width:none;grid-template-columns:auto minmax(0,1fr) auto}.install-action{grid-column:2;justify-self:start}.install-dismiss{grid-column:3;grid-row:1/3}}